Frequently Asked Questions
Q: You seem to offer a lot. Are your fees expensive?
A: No! We offer fixed fees linked to the value of what we provide. Our clients agree that we are not expensive and we offer excellent value for what we provide. Most importantly we never undertake work without agreeing the fee arrangements in advance so you always know where you stand.
Q: Will you come to visit us for an initial consultation?
A: Yes. It often helps to see your business, books and records, etc at first hand and we are always happy to invest our time without charge to show you what we can do. Of course, if you prefer to visit us, that's fine too.
Q: When and how soon can you come to see us?
A: When's good for you? Let us know and we'll do our utmost to help. We are available evenings and weekends.
Q. Does it matter if I am not local to you?
A. No, we have very good lines of communication with our clients through telephone, email, post and skype. We even have staff that work outside of business hours and can answer any queries you may have. We will take the time out to visit you (we have clients throughout England)
Q. What is included in your fee?
A. For sole traders and partnerships the fee includes a full set of accounts and completion and submission of the tax return(s).
For limited companies the fee includes all necessary accounts and returns to HMRC and Companies House along with the director’s personal tax returns.
All packages include unlimited help and assistance throughout the year.
Q. Do you outsource any of your work?
A. No, all work is carried out in-house by our staff.
Q. I have just started my business, how do I register?
A. If you sign up as our client and are a sole trader or partnership, we can register you with HMRC free of charge. If you want to register a limited company we will set it up for you free of charge as an introductory offer.
Q. If I were to join you, would I be assigned my own accountant?
A. Yes once you join you will be given the name of your assigned accountant and you can contact them anytime should you have any questions.
Q. How long will it take for you to complete my accounts once I have sent my records to you?
A. We usually send out accounts for approval within 10 days from receipt of the records. However during busy periods it may be slightly longer.
103 Washway Road
Tel: +44 (0) 161 286 0832
Mob: +44 (0) 790 443 8688
Direct: +44 (0) 845 643 6919